About IMS

Meet the Co-Founders

Jay Vaughn and Mariana Ruiz Co-Founders | Integrated Marketing Solutions

Behind IMS are two partners who understand business growth from different but complementary perspectives.

Two backgrounds, one view of growth

Jay Vaughn

Co-Founder

Jay Vaughn brings more than 25 years of experience spanning sales, business development, financial services, customer relationship management, and business growth strategy. Throughout his career, he has worked with business owners, professionals, and organizations to develop stronger customer relationships, improve sales performance, and identify opportunities for sustainable revenue growth.

His background includes six years in financial planning and asset management, where he built and managed relationships with approximately 850 client accounts representing nearly $50 million in assets under management. That experience reinforced the importance of trust, disciplined follow-through, and understanding each client's individual needs. His broader career has included sales leadership, business development, consulting, and work in the nonprofit and holistic wellness sectors, giving him perspective across both commercial operations and relationship-driven services.

Today, Jay combines that experience with practical applications of AI, automation, and customer intelligence to help businesses uncover revenue opportunities they may already be overlooking. His approach begins with understanding how a business actually operates, from the first customer inquiry through conversion, service delivery, retention, and referrals, before recommending additional marketing investments or new technology.

His philosophy is straightforward: sustainable growth isn't simply about attracting more customers. It's about building better systems, strengthening relationships, and making more of the opportunities a business has already earned.

Mariana Ruiz

Co-Founder

Mariana Ruiz brings approximately 20 years of experience in the beauty and personal care industry. A professionally trained and licensed stylist and makeup artist, her expertise includes personal styling, color theory, and helping clients achieve their desired image and appearance.

Throughout her career in Guadalajara, Mariana has worked with a discerning clientele for whom exceptional service, personal attention, trust, and discretion are essential.

Her experience provides firsthand insight into the realities of relationship-driven service businesses: understanding individual client needs, delivering consistently high-quality experiences, earning loyalty, and building relationships that extend well beyond a single appointment.

Together, Jay and Mariana bring two complementary perspectives to IMS

Jay understands how businesses attract, convert, and retain customers. Mariana understands what it takes to earn their trust, deliver exceptional service, and keep them coming back.

That combination shapes IMS's philosophy.

Growth as one coordinated system

Business growth isn't simply about generating more leads. It's about connecting marketing, sales, service delivery, customer experience, and retention into a coordinated system that creates lasting value.

As partners in business and life, and parents to two young boys, Jay and Mariana are building IMS around the same principles they value personally: strong relationships, trust, accountability, and long-term growth.

Their mission is to help relationship-driven service businesses identify overlooked opportunities, implement practical improvements, and achieve measurable business results.

Grow Relationships. Scale Revenue.

See where your growth starts.

About 2–3 minutes to find the opportunities. Fifteen minutes to understand what they mean.